Front Desk Lead
Newtown Racquetball Inc Newtown Racquetball Inc Newtown, PA Newtown, PA Part-time Part-time Estimated:
$29.
6K - $37.
4K a year Estimated:
$29.
6K - $37.
4K a year 13 days ago 13 days ago 13 days ago FRONT DESK LEAD Essential duties &
Responsibilities:
Uphold the highest level of Front Desk standards Greet each member and guest with an upbeat voice, welcoming smile & professional manner Provide exemplary customer service to both internal and external customers Maintain dress code:
maintain neat appearance & wear proper uniform attire with name tag Maintain weekly schedule & adjust as needed for holiday coverage, ect Hire & train new Front Desk employees Consistently coach & counsel Front Desk employees Maintain effective communication to all employees through GroupMe, emails & monthly meetings Work weekly Guest reports for the company scorecard Take ownership of the HAC/NAC memberships, check ins & reporting Update/refresh Front Desk manual as needed Maintain & update to companywide staff directory Approximate Hours:
15 hours/week (includes at least one front desk shift).
Estimated Salary: $20 to $28 per hour based on qualifications.
$29.
6K - $37.
4K a year Estimated:
$29.
6K - $37.
4K a year 13 days ago 13 days ago 13 days ago FRONT DESK LEAD Essential duties &
Responsibilities:
Uphold the highest level of Front Desk standards Greet each member and guest with an upbeat voice, welcoming smile & professional manner Provide exemplary customer service to both internal and external customers Maintain dress code:
maintain neat appearance & wear proper uniform attire with name tag Maintain weekly schedule & adjust as needed for holiday coverage, ect Hire & train new Front Desk employees Consistently coach & counsel Front Desk employees Maintain effective communication to all employees through GroupMe, emails & monthly meetings Work weekly Guest reports for the company scorecard Take ownership of the HAC/NAC memberships, check ins & reporting Update/refresh Front Desk manual as needed Maintain & update to companywide staff directory Approximate Hours:
15 hours/week (includes at least one front desk shift).
Estimated Salary: $20 to $28 per hour based on qualifications.
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